Only some of my order arrived. Where is the rest?

If you placed a particularly large order, it may ship in two or more separate satchels or boxes.

These are usually shipped using the same tracking number but can arrive at separate times - this is totally normal.

You can check where each article is using the DHL website and entering your tracking number. If you have a consignment with multiple articles (fancy postal talk for a shipment with multiple parcels), there should be a drop down selector to select the second article.

https://www.dhl.com/au-en/home/tracking.html

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