Our process is automated from when you hit order to when your custom gear rolls off our printers.
This means your design is locked the moment you place your order, so ensure you ask all questions about your design before placing your order. We won't be able to change or cancel it once you place it.
We have a 6-12 hour approval window before your order goes to print, after this time we're not able to cancel your order.
Please reach out as soon as possible after placing your order if you need to change anything.
Contact us with your order number and we'll get on it right away for you.
Better yet, reply to your order confirmation email and we'll have all the info we need there.